TRUST, INTEGRITY, LOYALTY & TEAMWORK
Our integrity fosters trust both inside and outside the organization. We value the public’s trust. We will remain loyal to each other, our mission and our profession. Valuing everyone’s input and opinions and treating each other with honesty and fairness leads to working together as a team to accomplish the mission. We value a Servant Leadership style.
CUSTOMER SERVICE & POSITIVE FRIENDLY ATTITUDE
We strive to exceed the expectations of our customers every day. We recognize that we all serve both internal and external customers and they both deserve the highest respect. Great service and an enjoyable work environment starts with a positive, friendly attitude. Communicating in an open, honest and positive way is vital. We value empowering members to “do the right thing” to take care of our customers.
COMPASSION & EXCELLENCE
We show compassion and have empathy for our customers and our fellow members. We strive for excellence in everything we do. We believe fostering a safety and training culture and an attention to detail are essential to achieving excellence.
FISCAL RESPONSIBILITY AND ACCOUNTABILITY
We recognize the importance of maintaining the viability of our organization by staying fiscally responsible. Holding each other accountable to our commitments is essential to the success of the organization.